SnapVitals — Terms of Service
These Terms of Service ("Terms") form a binding agreement between you and SnapVitals ("we," "us," "our") governing your use of the SnapVitals iOS app (the "app"). By downloading, installing, or using the app, you agree to these Terms and to the Privacy Policy and Medical disclaimer, each incorporated by reference. If you do not agree, do not use the app.
1. Eligibility
SnapVitals is intended for adults and adolescents age 13 and over. If you are under 13, do not use the app. If you are between 13 and the age of majority in your jurisdiction (usually 18), you represent that a parent or legal guardian has reviewed and accepted these Terms on your behalf. See the Privacy Policy §10 regarding children's privacy.
2. Services
SnapVitals provides a consumer tool to log blood pressure readings, review trends, manage family member records, and export your data. You are solely responsible for the accuracy and completeness of any reading you enter, confirm, or save.
3. Scope of use and medical disclaimer
SnapVitals provides logging and information display only. It does not constitute medical advice, diagnosis, or treatment, and it does not replace a licensed healthcare provider's judgment. You agree to read and follow the Medical disclaimer. You will not rely on SnapVitals as the sole basis for any medical decision.
4. Accuracy and verification
Automatic scan detection may occasionally misread values for the reasons described in the Medical disclaimer. You must verify every scanned value against your monitor before saving, and you are solely responsible for the consequences of any incorrectly recorded, incorrectly classified, or incorrectly shared reading.
5. Accounts and devices
No account is required. Your data is stored on your device; uninstalling the app, switching devices without backup, device failure, or iOS restoration may result in loss of unbacked-up data. Maintaining backups is your responsibility. We have no technical ability to recover data that was never transmitted off of your device.
6. Your content and feedback
Your content. You retain ownership of all readings, photos, profiles, notes, voice notes, and other content you enter or submit.
License to SnapVitals. When you submit content through Send feedback, you grant SnapVitals a limited, non-exclusive, worldwide, royalty-free license to use that content solely for the purposes of investigating your report, resolving the underlying issue, and improving the app. This license does not permit marketing, resale, publication, or transfer to third parties for their independent use. This license terminates when we delete the submission pursuant to our retention policy (Privacy Policy §4), except for non-identifiable aggregated learnings.
Feedback suggestions. Any feature requests or product suggestions you provide are non-confidential and may be used by SnapVitals without compensation or attribution.
7. Prohibited uses
You agree not to:
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the app, except to the extent such activity is expressly permitted by applicable law notwithstanding this prohibition;
- Use automated means (bots, scrapers, scripts) to access, extract, or interfere with the app;
- Attempt to gain unauthorized access to the app, any associated services, or other users' data;
- Use the app to provide medical services, diagnose other persons, operate as a "covered entity" or "business associate" under HIPAA, or make medical decisions about individuals other than those whose profiles you manage for your own household;
- Resell, sublicense, or redistribute the app or access to it;
- Use the app to violate any applicable law, regulation, or third-party right.
8. Intellectual property
The app, including its software, design, logos, marks, and content (other than your own content), is owned by SnapVitals or its licensors and is protected by U.S. and international intellectual property laws. Subject to these Terms, SnapVitals grants you a limited, non-exclusive, non-transferable, revocable license to use the app on an Apple-branded device that you own or control, for your personal, non-commercial purposes. All rights not expressly granted are reserved.
9. Disclaimer of warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SNAPVITALS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT SCANNED READINGS, CLASSIFICATIONS, OR TRENDS WILL BE ACCURATE OR FREE FROM OMISSIONS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES. IN THOSE JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND ANY IMPLIED WARRANTY IS LIMITED IN DURATION TO THE MINIMUM PERIOD REQUIRED BY LAW.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SNAPVITALS, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SNAPVITALS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SNAPVITALS'S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS IS LIMITED TO THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US$100) OR (B) THE TOTAL AMOUNT YOU PAID TO SNAPVITALS FOR USE OF THE APP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE SMALLEST EXTENT PERMITTED BY APPLICABLE LAW.
11. Indemnification
You agree to indemnify, defend, and hold harmless SnapVitals, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) your use or misuse of the app; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third party's rights (including intellectual property, privacy, or publicity rights); or (e) content you submit through Send feedback.
12. Arbitration and class action waiver
Plain-language summary (non-binding). You and SnapVitals agree to resolve most disputes by individual arbitration rather than in court, and you waive the right to participate in a class action. You have 30 days from first accepting these Terms to opt out.
Binding individual arbitration. Any dispute, claim, or controversy arising out of or relating to the app, these Terms, or the relationship between you and SnapVitals (collectively, a "Dispute") will be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, as modified by these Terms. Judgment on the arbitral award may be entered in any court of competent jurisdiction.
Exceptions. Either party may (a) bring an individual action in small claims court in the county of your residence for claims within the court's jurisdiction, or (b) seek injunctive or equitable relief in court to protect intellectual property rights.
Class action waiver. YOU AND SNAPVITALS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. If this class action waiver is held unenforceable as to any claim, that claim will be severed and proceed in court; the remaining claims will continue in arbitration.
30-day opt-out. You may opt out of this §12 (Arbitration and class action waiver) by sending written notice to master@mysnapvitals.com within 30 days of the date you first installed or used the app. Your notice must include: (a) a statement that you opt out of arbitration, (b) your device's installation date or first-use date, and (c) the name you would like associated with the opt-out. Opt-out does not affect any other provision of these Terms.
Location and procedure. Arbitration will be conducted in the county of the user's residence, or remotely by documents and telephone if both parties agree. If the user does not select a venue, arbitration may proceed in New Castle County, Delaware. For claims under US$25,000, arbitration will be conducted by documents only or telephonically, at your option.
Fees. Each party will bear its own attorneys' fees unless otherwise provided by law. SnapVitals will pay any AAA filing fees that exceed the cost of filing a lawsuit for claims up to US$75,000.
30-day pre-arbitration notice. Before initiating arbitration, a party must send written notice of the Dispute to the other party at the contact address in §18, describing the nature and basis of the claim and the relief sought. The parties will negotiate in good faith for 30 days before arbitration is initiated.
13. Governing law and venue
These Terms and any Dispute are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, except to the extent preempted by the Federal Arbitration Act. For any Dispute not subject to arbitration, the parties submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware.
14. Apple App Store terms
By installing or using SnapVitals, you agree to these Terms and to the Apple Media Services Standard EULA, which governs the license to the iOS app. The Standard EULA covers license scope, maintenance and support, warranty, product claims, intellectual property, legal compliance, and Apple's right to enforce these Terms as a third-party beneficiary. If there is a conflict between these Terms and the Standard EULA, these Terms apply to the maximum extent permitted by law.
15. Termination
You may stop using the app at any time by uninstalling it. SnapVitals may suspend or terminate your access if (a) you violate these Terms, (b) continued operation becomes legally, regulatorily, or commercially impracticable, or (c) for any other reason upon reasonable notice in the app. Provisions that by their nature should survive termination — including Accuracy and verification (§4), Your content and feedback licenses (§6), Intellectual property (§8), Disclaimer of warranties (§9), Limitation of liability (§10), Indemnification (§11), Arbitration and class action waiver (§12), Governing law (§13), Apple App Store terms (§14), and Miscellaneous (§17) — will survive termination.
16. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced in the app. Continued use after an update indicates acceptance of the updated Terms. The Effective date at the top indicates the most recent revision. For changes that materially expand arbitration, expand class action waiver, expand limitations of liability, or materially alter your data rights, we will give you at least 30 days' notice in the app and will honor the prior version for claims arising from facts predating the update, where required by law.
17. Miscellaneous
Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign these Terms or any rights under them without our prior written consent; any attempted assignment is void. SnapVitals may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.
Entire agreement. These Terms, together with the Privacy Policy, the Medical disclaimer, and the Apple Media Services Standard EULA referenced in §14, constitute the entire agreement between you and SnapVitals regarding the app and supersede any prior agreements.
Force majeure. SnapVitals is not liable for any failure or delay in performance due to events beyond its reasonable control.
Headings. Section headings are for convenience only and do not affect interpretation.
Language. These Terms are executed in English. Any translation is for convenience; the English version controls.
18. Contact
SnapVitals is operated by Puwell Technology Inc., a Delaware corporation.
Legal matters (including arbitration notices and opt-outs), general support, and product feedback: master@mysnapvitals.com
Mailing address for legal notices: Puwell Technology Inc., 98 Cuttermill Rd, Ste 466S, Great Neck, NY 11021, USA